Is Decluttr Legit and How Does It Work?

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Is Decluttr legit? This is a fair question especially considering the number of apps out there today.

In this thorough review, I’ll share everything you need to know about this platform and if it really does pay you for selling your stuff.

Let’s get started.

What is Decluttr?

Decluttr is an online platform that allows people to sell cell phones, tech, CDs, DVDs, games and books. Founded in 2013 and based in Kennesaw, Georgia, the company’s business model is simple.

They make it easy and fast to sell technology for cash. After they give customers an instant valuation, customers can then ship their products to Decluttr for free and then get paid.

How Does Decluttr Work?

As I mentioned, Decluttr allows you to sell your technology and books for cash. For many, the platform can sound almost too good to be true compared to some of the other companies out there that make you jump through hoops.

With Decluttr, you can sell the following:

  • CDs, DVDs, and games
  • Tablets
  • Video game consoles
  • Cell phones
  • Apple products
  • Wearables (ie. Apple Watch)
  • Kindles
  • Books
  • LEGO®

The way it works when you sell your tech on the platform is you:

  1. Select the brand or model of the item you want to sell to them.
  2. Next, declare the condition of the tech (good, poor, faulty).
  3. Receive a free instant valuation for your items.

Decluttr claims to pay 33% more than carrier buy back programs and competitors.

With Decluttr, sellers can enjoy:

  • Free shipping on all orders.
  • Fast next day payments.
  • The Tech Price Promise, which guarantees you will get the first price they offered and if they change your offer later on, you can request your device back for free.
  • They even help you remove all of your personal data from the your tech.

After checkout from selling something on their site, the next step is to send the items to Decluttr.

You will then need to box up your items, attach a label, and then ship your boxes to them. Shipping is free and will be insured by Decluttr.

Once your items have arrived at Decluttr’s facilities, their team will review the items and then pay you the next day.

You get paid by PayPal, Direct Deposit or check.

NOTE: You will need to sell at least 10 media items or 1 tech item and the value of your order has to be greater than $5.

Buying Items on Decluttr

In addition to selling items on Decluttr, you can buy items on the platform as well.

Some of the advantages of going with Decluttr vs other stores is that they claim to have a huge selection to choose from. They offer refurbished cell phones, tablets, wearables, and game consoles to name a few of their products.

They also offer some nice value-adds when shopping with them such as:

  • Free 12-month limited warranty on all tech purchases.
  • 70-point diagnostic checks on all phones.
  • Decluttr certified refurbished tech.
  • Free shipping on all orders.

How To Join DeCluttr

Signing up for Decluttr is free. All you’ll need to do is visit the Decluttr website to register for a new account.

On the registration page, you’ll be asked some basic questions to create your account.

If you have items to sell you can also do that right away by visiting the Decluttr sell page.

Is Decluttr Legit

Above is an example where I wanted to sell my old cell phone and tried their instant value tool. It was very intuitive.

The Decluttr App

The Decluttr platform also has an app, which is available for both Android and iOS. You can download the app App Store or Play Store. The app is preferred by most members.

The company currently has thousands of downloads for their app and this app streamlines the process of barcode scanning for selling your stuff. The app also has other features such as:

  • Get an instant price.
  • Save your orders for later.
  • Choosing a FREE send option.
  • Instant confirmations of your orders.

How Much Can You Make On Decluttr?

DeCluttr doesn’t make any claims as to average earnings on their site. They do offer the instant price tool, where they quote you an offer for your item.

They also require a minimum of $5 in value before you can checkout with you order.

It’s important to consider what you want to sell back as a book probably won’t earn you as much as a cell phone. And a video game as will a Blu-ray DVD will probabably only amount to a couple of dollars.

It’s probably safe to say items that cost more will earn you more when selling back to a platform like Decluttr, which pays pretty well.

Below is an offer I received for my old cell phone, which was in good shape. The quoted price was $50. Not bad for a phone that’s a few years old.

Refer a Friend

Every time you refer a friend to Decluttr, you earn a $5 bonus. This could be a way to increase you earnings.

Simply pass along your referral code to your family or friend and get paid when they order through your link. You can send the link to them via text, email or on social media.

Also, the person you refer will get $5 added to their order’s total value. They get a free $5 bonus just for using your referral code.

Is Decluttr Legit?

The Decluttr platform is a solid company and definitely legit. The company has paid out over $300 million to their over 6 million customers at the time of this review.

Better Business Bureau

The company has a B rating with the BBB at the time of this review, with mostly positive customer reviews and they have been accredited since 2018.


With the Truspilot review platform, Decluttr has an excellent rating of 4.5 out of 5 stars. This isn’t easy to do especially considering they have amassed over 12,000 reviews on the site.

Pros and Cons of Decluttr


  1. Free shipping on all orders.
  2. Decluttr also insures all of your orders when you ship to them.
  3. Payments the next day.
  4. The platform has an app, which streamlines the process.
  5. Free 12-month limited warranty on all tech stuff with the site.
  6. Over 3 million products sold in only 12 months by the company.
  7. Earn an extra $5 on Decluttr when you refer a friend.


  1. Customers have complained of low offers compared to other outlets.
  2. Some reviews have reported that Decluttr has unfairly claimed more damage to items than sellers originally noted.
  3. There have been reviews that voiced frustration with the lack of transparency with the company and bad experiences with customer service.
  4. The company has been accused of making mistakes with receiving/losing sellers’ products and poor tracking.


Decluttr is a legitimate app and they make it simple to turn your unwanted stuff into cash. Their instant price tool will let you now where you stand before you send them a single item.

They claim to pay higher than even carrier buy back programs and cover the cost to ship your items to them. If you have clutter such as cell phones, old CDs and DVDs lying around collecting dust, Decluttr could be a way to earn some extra cash and make space in the process.

>> Click here to learn more about Decluttr

Decluttr FAQ

Does Decluttr really work?

The Decluttr platform does work and is definitely legit. The company has paid out over $300 million to their over 6 million customers at the time of this review.

How long does it take to get money from Decluttr?

Once your items have arrived at Decluttr’s facilities, their team will review the items and then pay you the next day.

How does Decluttr make money?

With Decluttr you make money when you sell your CDs, DVDs, video games, tablets, video game consoles, cell phones, Apple products, wearables, Kindles, books, and LEGO® for cash. You can also make money with their affiliate program for referring the platform to others.

Does Decluttr pay for shipping?

With Decluttr, shipping is free and will be insured by Decluttr. Simply box the items up, attach a label, and ship to the company’s headquarters in Kennesaw, Georgia.

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